Living Proof Advanced Clean Dry Shampoo
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Living Proof Advanced Clean Dry Shampoo
An advanced dry shampoo that removes oil, sweat and odor while adding softness and natural shine for that fresh-out-of-the-shower feel.
Our Perfect hair Day™ Advance Clean Dry Shampoo:
- Cleans like a shampoo — for that just-washed look and feel
- Actually cleans hair, removing oil, sweat, and odor
- Provides conditioning benefits such as softness, shine, and manageability
- Balances sebum levels, so you can go even longer between washes
- Leaves no visible or textured residue thanks to our advanced powder removal system
- Improved delivery for more even distribution
- Refreshes the scalp & provides pollution protection
Spray a little Living Proof Perfect hair Day™ Advanced Clean Dry Shampoo at the nape of your neck and on your part line (or wherever you tend to get the most sweaty) before a workout. After spraying the desired area, put your hair up in a bun or ponytail to hide the powder. While you work out, PhD Advanced Clean Dry Shampoo absorbs sweat while you exercise, preventatively cutting down on styling time post sweat session.
If you sweat at night, spray Living Proof Perfect hair Day™ Advanced Clean Dry Shampoo where you tend to sweat most before bed and shake it out in the morning for a ready to go style. Sleep with your hair in a bun or braids to keep the powders from getting on your pillow and to help preserve your style.
The result: your hair will look, feel and smell clean.
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Full Size |
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