Reuzel - Clay Matte Pomade
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Reuzel - Clay Matte Pomade
Reuzel™ Clay Matte Pomade creates a touchable, flexible hold with a matte finish that is perfect for manipulating the hair into almost any style. It’s best used to emphasize texture and separation with the moldable, flexible hold of natural clay. With its all day hold, Clay Matte Pomade is perfect for short hairstyles and its sweat proof formula is ideal for active men!
WHO IT’S FOR:
• Shorter Hair (1’-3’/ 3Cm-8Cm)
• Active Men, Who Are Looking To Hold Their Style All Day
WHAT IT DOES:
• Heavy/Strong Hold, As Strong As A Firm Holding Gel
• Matte Finish
• Water Based Formula
• Controls Even The Curliest, Thickest, Most Unruly Hair Out There
• Keeps Hair In Place And Looking Great All Day
• Use More Product For Increased Hold
KEY INGREDIENTS:
Beeswax: Promotes and encourages moisture retention
Vitamin E: Promotes hair growth, inhibits premature greying, adds luster and shine, promotes strength
Bamboo Extract: Helps keep hair ducts clean, to encourage hair growth, promotes strength
Quinoa: Key building block in the synthesis of collagen and elastin, promotes elasticity and softness
Aloe Vera Leaf: Promotes moisture and strength
APPLICATION:
Remove a liberal amount from tin and emulsify in the palms. Apply to towel dried or blow dried hair, staring in the crown and working toward the front. Work scalp to ends thoroughly coating hair. Use more pomade over any dry spots, and finish by sculpt hair into desired shape.
SCUMBASSADOR TIP:
Great to add texture with hold on your male clients. Hair should be at least 75% towel dried!
