SHAMPOOING ATTÉNUANT STERLING SILVER
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
Ask a question
Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
-
You have 14 days from the delivery date to return any item for any reason.
-
Products must be unused, in original condition and packaging.
-
Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
-
No need to contact us!
-
Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
-
Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
-
If you're returning an item for personal reasons, the return shipping cost is yours to cover.
-
If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
-
Hair extensions
-
Shavers, clippers & clipper blades
-
Used shears or skin-contact tools
Gifts, Promotions & Freebies
-
Items received as part of a promotion must be returned with the original order.
-
Free promotional items cannot be returned alone.
Refunds
-
All refunds go back to the original payment method.
-
Please allow 5–7 business days after we receive your return to process the refund.
-
Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
-
Items bought in-store must be returned to a physical location — not by mail.
-
Return with your receipt within 14 days for a full refund.
-
No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
-
Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
-
Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
-
3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
-
Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
-
Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
-
Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
SHAMPOOING ATTÉNUANT STERLING SILVER
Un mélange d'antioxydants, notamment d'extraits de graines de tournesol, de souci, de lavande, de trèfle rouge, de pin et d'œillet, combattent les radicaux libres et protègent contre l'exposition aux UV, en gardant votre couleur de cheveux brillante et saine. pH 4,5-5,5. Végan et sans cruauté. Sans sulfates, gluten, DEA, Paba, parabènes ni DMDMH.
Caractéristiques
-Base mauve unique
-Élimine les tons cuivrés et jaunes des cheveux blonds et argentés
-Rend les cheveux plus lumineux et sains
-Combat les radicaux libres et protège contre l’exposition aux UV
-Ne tache pas
Ingrédients clés
-Base violette - neutralise les tons jaunes et cuivrés. Ne tache pas.
-NaPCA - un hydratant puissant et naturel.
-Chlorure de cinnamidopropyltrimonium - combat les effets nocifs du soleil sur vos cheveux (c'est-à-dire la dégradation des UVB).
COMPLEXE D'ENTRETIEN (AMÉLIORATION DE LA COULEUR ET DE L'ÉCLAT)
-Extrait de graines de tournesol - combat les radicaux libres destructeurs de couleur et protège la couleur de la dégradation UV.
-Polyphénols - composés naturels trouvés dans les fleurs qui gardent la couleur vibrante, même en plein soleil. Notre mélange polyphénolique comprend des extraits aqueux de souci, de lavande, de trèfle rouge, de pin et d'oeillet.
Types de cheveux
Tous les types
Mode d’emploi :
Masser dans les cheveux mouillés. Rincer et répéter selon les besoins. Utiliser une ou deux fois par semaine pour entretenir la couleur ou plus fréquemment en cas de décoloration persistante.
| Format |
296 Ml - 10 Oz, 1 L - 33.8 Oz |
|---|
