Nioxin Professional - System 5 Small Kit |5.07 oz|
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Nioxin Professional - System 5 Small Kit |5.07 oz|
Cleanser Shampoo: Apply to wet hair, gently massage into scalp and hair. Lather 1 minute. Rinse thoroughly. Scalp Therapy Conditioner: After cleansing, distribute onto scalp and throughout the hair. Leave on 1-3 minutes. Rinse well. Scalp & Hair Treatment: Shake before use. Apply to the entire scalp, allowing the treatment to cover hair starting at the roots. Do not rinse. Chemically Treated Hair with Light Thinning
Benefits
- Complete professional thickening treatment for chemically treated hair with light thinning
- System 5 for fuller-looking and moisturized hair
- Helps remove follicle-clogging sebum, fatty acids and environmental residues
- Increases the fullness of each hair strand
- thinning hair, chemically-treated hair, thin-looking hair, fine hair
- Denser-looking and strengthened hair, refreshed scalp
Ingredients Specification
INGREDIENTS FOR CLEANSER SHAMPOO: Water/Eau, Sodium Laureth Sulfate, Sodium Lauryl Sulfate, Cocamidopropyl Betaine, Citric Acid, Sodium Citrate, Sodium Xylenesulfonate, Cocamide Mea, Sodium Benzoate, Sodium Chloride, Salicylic Acid, Polysorbate 20, Propylene Glycol, Mentha Piperita (Peppermint) Oil, Mentha Arvensis Leaf Oil, Menthol, Tetrasodium EDTA, Trisodium Ethylenediamine Disuccinate, Sodium Hydroxide, Methylparaben, Glycerin, Linoleamidopropyl PG-Dimonium Chloride Phosphate, Guar Hydroxypropyltrimonium Chloride, Camellia Sinensis Leaf Extract, Hydrolyzed Silk, Tocopheryl Acetate, Biotin, Lecithin, Niacinamide, Panthenol, Aleurites Moluccanus Seed Oil, Foeniculum Vulgare (Fennel) Fruit Extract, Yeast Extract/Extrait de levure, Acer Saccharum (Sugar Maple) Extract, Citrus Limon (Lemon) Peel Extract, Saccharum Officinarum Extract, Vaccinium Myrtillus Leaf Extract, Yellow 5, Red 33, Citrus Aurantium Dulcis (Orange) Fruit Extract, Potassium Sorbate. INGREDIENTS FOR SCALP THERAPY CONDITIONER: Aqua/Water/Eau, Stearyl Alcohol, Cetyl Alcohol, Stearamidopropyl Dimethylamine, Benzyl Alcohol, Phenoxyethanol, Dicetyldimonium Chloride, Glutamic Acid, Propylene Glycol, Methylparaben, Propylparaben, Mentha Piperita (Peppermint) Oil, Mentha Arvensis Leaf Oil, Menthol, EDTA, Quaternium-80, Sodium Chloride, Camellia Sinensis Leaf Extract, Polysorbate 20, Biotin, Lecithin, Niacinamide, Panthenol, Tocopheryl Acetate, Foeniculum Vulgare (Fennel) Fruit Extract, Orange 4 (CI 15510), Acer Saccharum (Sugar Maple) Extract, Citrus Limon (Lemon) Peel Extract, Saccharum Officinarum/Sugar Cane Extract/Extrait de canne à sucre, Vaccinium Myrtillus Leaf Extract, Faex Extract/Yeast Extract/Extrait de levure, Hydrolyzed Silk, Citrus Aurantium Dulcis (Orange) Fruit Extract, Aleurites Moluccanus Seed Oil, Maltodextrin, Potassium Sorbate, Sodium Benzoate. INGREDIENTS FOR SCALP & HAIR TREATMENT: Water/Eau, Niacinamide, Phenylbenzimidazole Sulfonic Acid, Polysorbate 20, Caffeine, Benzophenone-4, Sodium Hydroxide, Benzyl Alcohol, Sodium Benzoate, Phenoxyethanol, PEG-12 Dimethicone, Citric Acid, Cocamidopropyl Betaine, Acetamide Mea, IsopropylC12-15-pareth-9 Carboxylate, Tetrasodium EDTA, Propylene Glycol, Methyl Nicotinate, Sodium Chloride, Polysorbate 60, Polysorbate 80, Mentha Piperita (Peppermint)Oil, Mentha Arvensis Leaf Oil, Menthol, PEG-23M, Camellia Sinensis Leaf Extract, Hydrolyzed Silk, Biotin, Lecithin, Tocopheryl Acetate, Aleurites Moluccanus Seed Oil, Foeniculum Vulgare (Fennel) Fruit Extract, Silica, Yeast Extract/Extrait de levure, Acer Saccharum (Sugar Maple) Extract, Citrus Limon (Lemon) Peel Extract, Saccharum Officinarum Extract, Vaccinium Myrtillus Leaf Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Potassium Sorbate.
About The Brand
With 30 years of expertise in thinning hair, Nioxin offers a wide range of hair products and scalp treatments that optimize the health of the scalp and help clients achieve healthy, thicker-looking hair along with intensive treatments that reduce hair fall and promote hair regrowth.
