Biolage Full Density Litre Duo – Shampoo & Conditioner (1000ml Each)
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Biolage Full Density Litre Duo – Shampoo & Conditioner (1000ml Each)
Biolage Full Density Litre Duo is designed to reduce hair breakage while delivering thicker, fuller-looking hair. Formulated with a blend of biotin, zinc PCA, and Gluco-Omega, this professional duo strengthens the hair shaft, fortifies from root to tip, and reduces breakage by up to 95%. The shampoo gently removes follicle-clogging impurities, while the conditioner nourishes and detangles without weighing the hair down, leaving it fuller, healthier, and more resilient.
📌 How to Use the Product
Shampoo: Apply to wet hair, lather, and rinse. Repeat if necessary.
Conditioner: After shampooing, apply to wet hair, focusing on mid-lengths and ends. Leave on for 1–3 minutes. Rinse thoroughly.
💡 Key Features of the Product
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Promotes thicker, fuller hair
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Reduces breakage by up to 95%
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Biotin, zinc PCA, and Gluco-Omega formula
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Professional litre size for long-term use
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Strengthens and nourishes hair from root to tip
📌 Who Should Use This Product & Hair Concerns It Can Address
Ideal for individuals with thinning hair, weak strands, or visible hair loss. Perfect for those seeking long-term strengthening and density improvement.
💡 Why Should You Use This Product & Benefits
This duo offers a complete regimen to fortify hair while improving density and fullness. Its large litre size is ideal for both salon professionals and at-home users looking for extended use.
