K-Pak Shampoo + Conditioner Duo
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
K-Pak Shampoo + Conditioner Duo
Product
Joico K-Pak Shampoo + Conditioner Duo work together to repair, hydrate and strengthen damaged or chemically treated hair. While the shampoo gently cleanses for a colour-safe cleanse, the conditioner deeply nourishes from the inside out to heal damaged strands. Both are formulated with our exclusive SmartRelease Technology to naturally defend against damage while restoring hydration and shine. More effective together, this daily reconstructive shampoo and conditioner duo will restore elasticity, eliminate tangles, and help you to maintain radiant, healthy-looking hair.
Hair Type
- Natural, Colour-treated
Worth Noting
- Doubles hair resistance to breakage
- Improves elasticity and manageability
- Smooths and nourishes
Standout Ingredients
- Keratin to seek out damage and repairs by replacing lost proteins
- Guajava Fruit Extract protects hair against UV damage
- Evening Primrose Oil nourishes hair back to health
- New SmartRelease Technology, Our one-of-a-kind liposome delivery system packs a punch by continuously releasing a trifecta of healthy-hair ingredients—Rosehip Oil, Arginine, and Keratin—to help repair, strengthen, and protect hair from the cumulative effects of daily styling
How-To
- Shampoo: Apply to wet hair, work into a rich lather, rinse and repeat if necessary
- Conditioner: Apply a dime-sized amount to shampooed hair, focusing on the mid-lengths and ends, gently massage through hair, wait 1-2 min then rinse
Details
There’s nothing in the world like the beauty of healthy hair. Its vitality, colour, and shine light up a room and lift the spirit. Joico has a name for this remarkable energy. They call it “Joi”. Joi is at the heart of everything they do.
Joico’s salon innovations are designed to return hair to its strongest, shiniest, healthiest state with each and every use. Their joi extends beyond product to the global salon community, which they have supported for over 40 years and will for many more years to come. “The joi of healthy hair” is a promise and commitment.
Ingredient List
Shampoo: WATER/AQUA/EAU, SODIUM LAURETH SULFATE, SODIUM CHLORIDE, COCAMIDE MEA, COCAMIDOPROPYL BETAINE, PEG-3 DISTEARATE, DISODIUM LAURETH SULFOSUCCINATE, HYDROLYZED HAIR KERATIN, HYDROLYZED KERATIN, HYDROLYZED KERATIN PG-PROPYL METHYLSILANEDIOL, COCODIMONIUM HYDROXYPROPYL HYDROLYZED KERATIN, LAURDIMONIUM HYDROXYPROPYL HYDROLYZED KERATIN, ARGININE HCL, PHOSPHATIDYLCHOLINE, ROSA CANINA FRUIT OIL, ALEURITES MOLUCCANUS SEED OIL, PSIDIUM GUAJAVA FRUIT EXTRACT, ALOE BARBADENSIS LEAF JUICE, OENOTHERA BIENNIS (EVENING PRIMROSE) OIL, TOCOPHERYL ACETATE, SODIUM HYALURONATE, GLYCOLIPIDS, SODIUM COCOAMPHOACETATE, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, PROPOXYTETRAMETHYL PIPERIDINYL DIMETHICONE, CITRIC ACID, TRISODIUM SULFOSUCCINATE, SODIUM COCOYL GLUTAMATE, CETRIMONIUM CHLORIDE, C11-15 PARETH-7, TRIDECETH-6, GLYCERIN, BENZOPHENONE-4, THIOCTIC ACID, BUTYL METHOXYDIBENZOYLMETHANE, ALLANTOIN, SODIUM ASCORBYL PHOSPHATE, TETRASODIUM GLUTAMATE DIACETATE, SODIUM HYDROXIDE, PHENOXYETHANOL, SODIUM BENZOATE, FRAGRANCE/PARFUM
Conditioner: WATER/AQUA/EAU, STEARAMIDOPROPYL DIMETHYLAMINE, CETYL ALCOHOL, PEG/PPG-20/23 DIMETHICONE, GLYCOL STEARATE, PENTAPEPTIDE-29 CYSTEINAMIDE, PENTAPEPTIDE-30 CYSTEINAMIDE, TETRAPEPTIDE-28 ARGININAMIDE, TETRAPEPTIDE-29 ARGININAMIDE, HYDROLYZED KERATIN, HYDROLYZED KERATIN PG-PROPYL METHYLSILANEDIOL, COCODIMONIUM HYDROXYPROPYL HYDROLYZED KERATIN, KERATIN AMINO ACIDS, ALEURITES MOLUCCANA SEED OIL, PSIDIUM GUAJAVA FRUIT EXTRACT, ALOE BARBADENSIS LEAF JUICE, OENOTHERA BIENNIS (EVENING PRIMROSE) OIL, TOCOPHERYL ACETATE, HYALURONIC ACID, GLYCOLIPIDS, CETEARYL ALCOHOL, CETETH-2, CETRIMONIUM BROMIDE, MYRISTYL MYRISTATE, GLYCERYL STEARATE, SODIUM CHLORIDE, CITRIC ACID, CETEARETH-20, SORBIC ACID, DISODIUM EDTA, PEG-20 ALMOND GLYCERIDES, GLYCERIN, BENZOPHENONE-4, THIOCTIC ACID, BUTYL METHOXYDIBENZOYLMETHANE, METHYLCHLOROISOTHIAZOLINONE, METHYLISOTHIAZOLINONE, ALLANTOIN, SODIUM ASCORBYL PHOSPHATE, TRIETHANOLAMINE, METHYLPARABEN, PROPYLPARABEN, LIMONENE, BUTYLPHENYL METHYLPROPIONAL, BENZYL SALICYLATE, CITRONELLOL, HYDROXYISOHEXYL 3-CYCLOHEXENE CARBOXALDEHYDE, HYDROXYCITRONELLAL, FRAGRANCE/PARFUM
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1L |
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