L'Oréal Professionnel Serie Expert Pro Longer Mask – 250ml
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
Ask a question
Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
-
You have 14 days from the delivery date to return any item for any reason.
-
Products must be unused, in original condition and packaging.
-
Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
-
No need to contact us!
-
Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
-
Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
-
If you're returning an item for personal reasons, the return shipping cost is yours to cover.
-
If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
-
Hair extensions
-
Shavers, clippers & clipper blades
-
Used shears or skin-contact tools
Gifts, Promotions & Freebies
-
Items received as part of a promotion must be returned with the original order.
-
Free promotional items cannot be returned alone.
Refunds
-
All refunds go back to the original payment method.
-
Please allow 5–7 business days after we receive your return to process the refund.
-
Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
-
Items bought in-store must be returned to a physical location — not by mail.
-
Return with your receipt within 14 days for a full refund.
-
No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
-
Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
-
Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
-
3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
-
Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
-
Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
-
Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
L'Oréal Professionnel Serie Expert Pro Longer Mask – 250ml
L'Oréal Professionnel Serie Expert Pro Longer Mask is an intensive, professional-grade treatment tailored for long hair with thinning or split ends. Powered by patented Filler-A100 technology and amino acids, this rich, creamy mask penetrates deep into the fiber to strengthen and plump the hair structure, particularly at the tips. It restores hair density and vitality while delivering an immediate feeling of softness and shine. Ideal as a weekly or bi-weekly deep conditioning treatment, this mask helps reinforce the hair shaft, reduce breakage, and support healthier, fuller-looking lengths—perfect for anyone seeking to grow long hair without compromising its integrity.
📌 How to Use the Product
Apply to towel-dried hair, focusing on the lengths and ends. Leave on for 3–5 minutes. Rinse thoroughly. Use once or twice a week in place of conditioner for a more intensive result.
💡 Key Features of the Product
-
Filler-A100 & amino acid complex
-
Thickens and strengthens ends
-
Deep conditioning action
-
Restores softness and shine
-
Reduces visible split ends
📌 Who Should Use This Product & Hair Concerns It Can Address
Ideal for people with long, damaged, or thinning hair ends. Especially beneficial for those who want to extend their hair length while minimizing trimming frequency.
💡 Why Should You Use This Product & Benefits
Unlike standard conditioners, this mask delivers a concentrated dose of repair and reinforcement where hair needs it most—at the ends. It’s your go-to solution for length preservation and softness restoration in a single treatment.
