Here’s Why You’ll Love It
Joico - Hydrasplash - Gelee Masque Mask | 150ml |
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Joico - Hydrasplash - Gelee Masque Mask | 150ml |
HYDRASPLASH GELÉE MASQUE
FOR FINE/MEDIUM, DRY HAIR
A unique gelée treatment, powerful enough to create a wave of healthy hydration without overpowering delicate strands. Hydrating Gelée Masque is the ultimate, light weight, thirst-quencher for fine, dry, parched hair.
HydraSplash gives fine-to-medium hair the hydration it needs and nourishes strands with a gentle touch.
24-hour hydration*
Hair looks replenished, shiny, and healthy after just one use
Won’t weigh hair down
*When using HydraSplash Shampoo, Conditioner, and Leave-in, or HydraSplash Shampoo and Gelée Masque
Now Let’s Use It
Work this feel-good gelée formula into fine-to-medium hair for major results in just minutes.
Directions: Apply to wet hair. Leave on for 5 minutes. Rinse well. Style as usual. For best results, be sure to apply a small amount of HydraSplash Replenishing Leave-in before blow-drying.
Let’s Look Inside
COCONUT WATER
A natural hydrator rich in Vitamins A, C, and E, plus a great source of electrolytes–helps quench dry hair while leaving it feeling light, bouncy, and healthy.
SEA KELP
Packed full of vitamins and minerals–helps provide targeted moisture and vital nutrients for healthier looking hair.
SMARTRELEASE TECHNOLOGY
One-of-a-kind liposome delivery system, packs a punch—continuously releasing Rosehip Oil, Arginine, and Keratin to help repair, strengthen, and protect hair from the cumulative effects of daily styling.
