L’Oréal Professionnel Metal Detox Pre-Treatment Spray – 500ml
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
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L’Oréal Professionnel Metal Detox Pre-Treatment Spray – 500ml
The L’Oréal Professionnel Metal Detox Pre-Treatment Spray is a salon-exclusive preparatory step designed to neutralize metal particles inside the hair fiber before color, balayage, or lightening services. These metal particles, especially copper, can negatively impact color absorption and increase the risk of breakage. Powered by patented Glicoamine, this spray penetrates deeply to detoxify the hair fiber, ensuring even, vibrant color results and preserving hair strength. It’s the essential first step in the Metal Detox protocol for professional color accuracy and care.
⚠️ Professional Use Only
This product is intended strictly for use by licensed professionals. Do not apply at home.
📌 Key Features of the Product
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Neutralizes metal buildup before chemical services
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Enhances color uniformity and prevents breakage
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Contains Glicoamine for deep fiber detoxification
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Essential step before color, balayage, or bleach
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500ml professional spray bottle
📌 Who Should Use This Product & Hair Concerns It Can Address
Exclusively for salon professionals working on clients exposed to hard water or with color-treated, bleached, or fragile hair. Helps prevent uneven color, breakage, and compromised color results.
💡 Why Should You Use This Product & Benefits
As the first step of the Metal Detox routine, this pre-treatment ensures your color services deliver vibrant, predictable results while minimizing chemical damage. It strengthens the hair fiber, reduces risk of breakage, and maximizes the longevity of your client’s color.
