Biolage Thermal Active Setting Spray, 250ml
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Biolage Thermal Active Setting Spray, 250ml
Matrix Biolage Thermal Active Setting Spray is a versatile, heat-protecting styling spray designed to hold your hair in place while safeguarding it from thermal damage. Infused with botanical extracts, this lightweight spray delivers flexible hold and shine, ensuring your hairstyles stay polished throughout the day. The formula protects hair during heat styling with tools like curling irons and straighteners, while nourishing and preventing breakage. Perfect for achieving voluminous curls, sleek styles, or bouncy waves, it leaves no sticky residue and maintains a natural, touchable finish. Suitable for all hair types, this setting spray ensures long-lasting results while maintaining hair health.
How to Use the Product
- Shake the bottle well before use.
- Spray evenly onto damp or dry hair before using heat-styling tools.
- Style hair as desired with curling irons, straighteners, or blow dryers.
- Finish with a light spray for additional hold and shine.
Key Features of the Product
- Protects hair from thermal damage during heat styling.
- Provides flexible, long-lasting hold without stiffness.
- Adds natural shine and enhances styling results.
- Lightweight, non-sticky formula.
- Suitable for all hair types.
Who Should Use This Product & Hair Concerns It Can Address
This product is ideal for individuals who frequently use heat-styling tools and want to protect their hair from thermal damage. It addresses concerns such as dryness, breakage, and loss of shine due to excessive heat exposure.
Why Should You Use This Product & Benefits
Matrix Biolage Thermal Active Setting Spray is essential for anyone seeking a reliable heat protectant that also enhances their hairstyles. Its dual benefits of hold and protection ensure your hair remains healthy, shiny, and styled to perfection, without any stiffness or sticky buildup.
