Matrix Food For Soft Rich Hydrating Treatment Mask – Deep Moisture Repair for Dry & Porous Hair
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout

Matrix Food For Soft Rich Hydrating Treatment Mask – Deep Moisture Repair for Dry & Porous Hair
Revitalize your hair with the Matrix Food For Soft Rich Hydrating Treatment Mask, a deeply nourishing formula designed to replenish moisture in the driest and most porous hair types. Infused with avocado oil and hyaluronic acid, this vegan-friendly mask delivers up to 7x more hydration for 72 hours when used as part of the complete Food For Soft system.
The rich, creamy texture penetrates deeply to smooth the cuticle, reduce frizz, and enhance shine, leaving hair soft, manageable, and visibly healthier. Ideal for color-treated and chemically processed hair, this mask helps to restore elasticity and strength, making it a perfect weekly treatment for maintaining optimal hair health.
How to Use the Product:
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After shampooing, apply the mask from mid-lengths to ends.
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Leave on for 3–5 minutes.
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Rinse thoroughly.
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For best results, follow with the Matrix Food For Soft Multi-Use Hair Oil Serum.
Key Features of the Product:
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Provides up to 7x more moisture for 72 hours when used with the complete system.
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Infused with avocado oil and hyaluronic acid for deep hydration.
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Rich, creamy texture for intensive moisture replenishment.
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Reduces frizz and enhances shine.
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Suitable for all hair types, including color-treated hair.
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Vegan-friendly formula.
Who Should Use This Product & Hair Concerns It Can Address:
Ideal for individuals with dry, brittle, or porous hair seeking deep hydration and repair. This mask addresses concerns such as dryness, frizz, and lack of shine, making it suitable for all hair types and textures.
Why Should You Use This Product & Benefits:
Matrix Food For Soft Rich Hydrating Treatment Mask offers an intensive moisture boost, restoring softness and manageability to dry and damaged hair. Its nourishing ingredients work to smooth the hair cuticle, reduce frizz, and enhance shine, resulting in healthier-looking hair.
Recommended Complementary Products:
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Matrix Food For Soft Hydrating Shampoo
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Matrix Food For Soft Detangling Hydrating Conditioner
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Matrix Food For Soft Multi-Use Hair Oil Serum