New! DevaCurl FlexFactor
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
Ask a question
Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
New! DevaCurl FlexFactor
From blowouts to braids to twist outs and back to your natural texture — while reducing damage by up to 55%! This heat and UV protective spray with the Curl Memory Complex helps all curl types spring back to life and helps prevent damage from brushing, friction, manipulation, and heat up to 450 degrees.
Our Curl Memory Complex shields curls from damage and fortifies hair. When coupled with heat protection, this product helps seal the cuticle and shield curls from mechanical and heat damage.
It provides heat protection up to 450-degrees, plus naturally derived guar, which fills in cracks and holes in the hair shaft providing a slick, smooth, conditioning and zip ties split- end mending.
FlexFactor protects from mechanical damage (this includes style manipulation, protective styles, brushing, etc.) as well as heat styling (such as blowouts, straightening, etc.)
Ingredients: Aqua/water/eau, Butylene Glycol, Cetearyl Alcohol, Glycerin, Ethylhexyl Olivate, Polysorbate 20, Behentrimonium Chloride, Camellia Sinensis Leaf Extract, Cetrimonium Chloride, Cinnamidopropyltrimonium Chloride, Disodium Edta, Ethylhexylglycerin, Glucosamine Hcl, Glyceryl Stearate, Hydroxypropyl Guar Hydroxypropyltrimonium Chloride, Isopropyl Alcohol, Lactic Acid, Lactobacillus Ferment, Panthenol, Sodium Chloride, Sodium Hydroxide, Squalane, Tocopherol, Phenoxyethanol, Parfum/fragrance, Linalool.
From time to time we may update certain ingredients because we always seek to use the latest and best for your curls, so you should always check the product’s packaging for the most up to date and accurate ingredient information.
| Size |
3oz, 8oz |
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