Verb - Shape + Definition + Defrizz + Repair |5.3 oz|
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Verb - Shape + Definition + Defrizz + Repair |5.3 oz|
A curl defining cream that provides memory and light hold to all types of textured hair. The lightweight formula activates curls, keeps them shapely and bouncy, while controlling frizz for all-day softness.
How to Use
Blend a small amount into hands (less is more) and apply evenly through damp curls. Style as usual. Gently scrunch dry hair for a softer hold. Use on dry hair to reactivate curls gone rogue.
Key Ingredients
Ingredients
Aqua/Water/Eau, Stearyl Alcohol, Behenamidopropyl Dimethylamine, Behentrimonium Chloride, Glycerin, Cetyl Alcohol, Helianthus Annuus (Sunflower) Seed Extract, Hydroxypropyl Guar Hydroxypropyltrimonium Chloride, Citric Acid, Isopropyl Alcohol, VP/DMAPA Acrylates Copolymer, Parfum/Fragrance, Ethylhexylglycerin, Butylene Glycol, Polyquaternium-37, Propylene Glycol Dicaprylate/Dicaprate, Myristyl Alcohol, Sorbitan Oleate, Benzalkonium Chloride, Phenoxyethanol, Alpha isomethyl Ionone, Benzyl Cinnamate, Benzyl Salicylate, Butylphenyl Methylpropional, Citronellol, Geraniol, Hexyl Cinnamic Aldehyde, Hydroxycitronellal, Limonene, Linalool
It's important to know that sometimes our ingredient lists may change or vary, but they'll always be free of parabens, gluten and harmful sulfates. Please refer to the ingredient list on your product packaging as the most up to date list.
