Nioxin Professional - System 1 Trial Kit |5.07 oz|
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Nioxin Professional - System 1 Trial Kit |5.07 oz|
Cleanser Shampoo: Apply to wet hair, gently massage into scalp and hair. Lather 1 minute. Rinse thoroughly. Scalp Therapy Conditioner: After cleansing, distribute onto scalp and throughout the hair. Leave on 1-3 minutes. Rinse well. Scalp & Hair Treatment: Shake before use. Apply to the entire scalp, allowing the treatment to cover hair starting at the roots. Do not rinse. Natural Hair with Light Thinning
Benefits
- Complete professional thickening treatment for natural hair with light thinning
- System 1: amplified hair texture and protection against breakage.
- Helps remove follicle-clogging sebum, fatty acids and environmental residues from scalp and hair
- Increased fullness of each hair strand
- thinning hair, fine hair, natural hair, thin-looking hair
- Denser-looking and strengthened hair, refreshed scalp
Ingredients Specification
Product Code 99240009089 CLEANSER SHAMPOO: Water/Eau, Sodium Laureth Sulfate, Sodium Lauryl Sulfate, Cocamidopropyl Betaine, Sodium Citrate, Sodium Xylenesulfonate, Sodium Chloride, Cocamide Mea, Sodium Benzoate, Citric Acid, Salicylic Acid, Mentha Piperita (Peppermint) Oil, Mentha Arvensis Leaf Oil, Menthol, Tetrasodium EDTA, Sodium Hydroxide, Methylparaben, Propylene Glycol, Camellia Sinensis Leaf Extract, Cystine Bis-PG-Propyl Silanetriol, Biotin, Lecithin, Niacinamide, Panthenol, Tocopheryl Acetate, Citrus Paradisi (Grapefruit) Peel Extract, Humulus Lupulus (Hops) Flower Extract, Urtica Dioica (Nettle) Leaf Extract, Blue 1, Yeast Extract/Extrait de levure, Acer Saccharum (Sugar Maple) Extract, Citrus Limon (Lemon) Peel Extract, Saccharum Officinarum Extract, Vaccinium Myrtillus Leaf Extract, Citrus Aurantium Dulcis (Orange)Fruit Extract, Potassium Sorbate. SCALP THERAPY CONDITIONER: Aqua/Water/Eau, Cetyl Alcohol, Stearamidopropyl Dimethylamine, Quaternium-18, Stearyl Alcohol, Hydroxyethylcellulose, Phenoxyethanol, Benzyl Alcohol, Cetearyl Alcohol, Mentha Piperita (Peppermint) Oil, Mentha Arvensis Leaf Oil, Menthol, Glyceryl Stearate, Oleyl Alcohol, Propylene Glycol, Methylparaben, PEG-2M, Propylparaben, Polysorbate 60, Quaternium-80, EDTA, Citric Acid, Limonene, Camellia Sinensis Leaf Extract, Silica, Cystine Bis-PG-Propyl Silanetriol, Biotin, Lecithin, Niacinamide, Panthenol, Tocopheryl Acetate, Citrus Paradisi (Grapefruit) Peel Extract, Humulus Lupulus (Hops) Flower Extract, Urtica Dioica (Nettle) Leaf Extract, BHT, Acer Saccharum (Sugar Maple) Extract, Citrus Limon (Lemon) Peel Extract, Saccharum Officinarum/Sugar Cane Extract/Extrait de canne à sucre, Vaccinium Myrtillus Leaf Extract, Faex Extract/Yeast Extract/Extrait de levure, Citrus Aurantium Dulcis (Orange) Fruit Extract, Potassium Sorbate, Sodium Benzoate, Maltodextrin, Blue1 (CI 42090), Ethylparaben, Butylparaben. SCALP & HAIR TREATMENT: Water/Eau, Niacinamide, Caffeine, Phenoxyethanol, Sodium Benzoate, Benzyl Alcohol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Polysorbate 60, Polysorbate 80, Acetamide Mea, Triethanolamine, Propylene Glycol, PEG-23M, Tetrasodium EDTA, Methyl Nicotinate, Fragrance/Parfum, PEG-30 Dipolyhydroxystearate, Mentha Piperita (Peppermint) Oil, Mentha Arvensis Leaf Oil, Menthol, Trideceth-6, Camellia Sinensis Leaf Extract, Limonene, Silica, Cystine Bis-PG-Propyl Silanetriol, Biotin, Lecithin, Tocopheryl Acetate, Citrus Paradisi (Grapefruit) Peel Extract, Humulus Lupulus (Hops) Flower Extract, Urtica Dioica (Nettle) Leaf Extract, Yeast Extract/Extrait de levure, Acer Saccharum (Sugar Maple) Extract, Citrus Limon (Lemon) Peel Extract, Saccharum Officinarum Extract, Vaccinium Myrtillus Leaf Extract, Citrus Aurantium Dulcis (Orange) Fruit Extract, Potassium Sorbate.
About The Brand
With 30 years of expertise in thinning hair, Nioxin offers a wide range of hair products and scalp treatments that optimize the health of the scalp and help clients achieve healthy, thicker-looking hair along with intensive treatments that reduce hair fall and promote hair regrowth.
