Système 3 Revitalisant
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Système 3 Revitalisant
- ÉPAISSIT LES CHEVEUX : cliniquement conçu pour ajouter de l'épaisseur et de la plénitude aux cheveux naturels avec un amincissement progressif, avec des résultats visibles en seulement 30 jours.
- SOUTIENT LA SANTÉ DU CUIR CHEVELU : la formule avancée nettoie en douceur le cuir chevelu, éliminant les impuretés et l'excès de sébum qui peuvent obstruer les follicules pileux, créant ainsi un environnement plus sain pour le cuir chevelu.
- RÉDUIT L'AFFUME DES CHEVEUX : aide à minimiser la casse des cheveux, favorisant l'apparence de cheveux plus fournis et plus épais.
- Nourrit le cuir chevelu : infusé d'antioxydants et d'ingrédients protecteurs contre les UV, le kit comprend un traitement sans rinçage Nioxin qui peut nourrir et revitaliser le cuir chevelu, améliorant ainsi sa santé et son état général.
- 85% des consommateurs ont remarqué un effet épaississant avec nos produits épaississants capillaires
- 80% ont remarqué une augmentation de la densité des cheveux
- 80 % ont remarqué une augmentation de la plénitude des cheveux
