Matrix Food For Soft Detangling Hydrating Conditioner – Deep Moisture & Smoothness for Dry, Brittle Hair
Estimate delivery times: 2-3 days.
Return within 30 days of purchase.
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Return Policy
Love It or Return It – Prohair’s Hassle-Free Return Policy
We want you to love every purchase from Prohair.ca. If not, no worries — we've made returns as easy and transparent as possible.
Return Window: 14-Day Guarantee
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You have 14 days from the delivery date to return any item for any reason.
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Products must be unused, in original condition and packaging.
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Returns of used or opened items are not accepted due to hygiene standards.
How to Initiate a Return
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No need to contact us!
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Simply log in to your Prohair.ca account, visit your order history, and select the item(s) to return.
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Print the return label and ship it back to us.
Note: Returns must be shipped within Canada.
Who Pays Return Shipping?
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If you're returning an item for personal reasons, the return shipping cost is yours to cover.
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If we made a mistake (wrong item, damaged item, etc.), we’ll cover the full cost, including shipping.
Non-Returnable Items Due to hygiene and safety reasons, we cannot accept returns on:
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Hair extensions
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Shavers, clippers & clipper blades
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Used shears or skin-contact tools
Gifts, Promotions & Freebies
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Items received as part of a promotion must be returned with the original order.
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Free promotional items cannot be returned alone.
Refunds
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All refunds go back to the original payment method.
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Please allow 5–7 business days after we receive your return to process the refund.
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Shipping fees are only refunded if the return is due to an error on our end.
In-Store Purchases
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Items bought in-store must be returned to a physical location — not by mail.
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Return with your receipt within 14 days for a full refund.
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No receipt? We'll offer store credit at the item's lowest sale price within the past 30 days.
Need Help?
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Visit our Returns & Exchanges page.
Pro tip: Keep your return tracking number — we can’t process a return without proof of delivery!
Infographic suggestions to go with this text on your Returns page:
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Timeline Bar: Showing "Order Received → 14 Days → Return Deadline"
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3-Step Return Process: (1) Log in → (2) Click return → (3) Ship it back
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Who Pays What: Side-by-side chart ("Your Choice" vs "Our Mistake")
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Checklist Visual: What’s accepted: New, Sealed — What’s not: Used, Opened
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Refund Clock: 5–7 Days to Process
Guaranteed Safe Checkout
Matrix Food For Soft Detangling Hydrating Conditioner – Deep Moisture & Smoothness for Dry, Brittle Hair
Transform dry, brittle, or color-treated hair with Matrix Food For Soft Detangling Hydrating Conditioner. This vegan-friendly formula is enriched with nourishing avocado oil and hyaluronic acid, delivering up to 7 times more moisture for 72 hours when used as part of the complete Food For Soft system.
The conditioner provides lightweight hydration, making hair soft, smooth, and shiny without weighing it down. Its detangling properties help reduce breakage and frizz, leaving hair more manageable and healthy-looking. Suitable for all hair types, including porous and color-treated strands, this conditioner maintains the balance of lipids and proteins for optimal hair health.
Experience a luxurious sensory journey with its delightful fragrance, featuring top notes of toffee, hawthorn, and freesia.
How to Use the Product:
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After shampooing with Matrix Food For Soft Hydrating Shampoo, apply conditioner from mid-lengths to ends.
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Leave on for one minute.
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Rinse thoroughly.
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For best results, follow with Matrix Food For Soft Multi-Use Hair Oil Serum.
Key Features of the Product:
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Provides up to 7x more moisture for 72 hours when used with the complete system.
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Infused with avocado oil and hyaluronic acid for deep hydration.
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Detangles and smooths hair, reducing frizz and breakage.
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Leaves hair soft, shiny, and manageable.
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Suitable for all hair types, including color-treated hair.
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Vegan-friendly formula.
Who Should Use This Product & Hair Concerns It Can Address:
Ideal for individuals with dry, brittle, or color-treated hair seeking intense hydration and softness. This conditioner addresses concerns such as dryness, brittleness, frizz, and lack of shine, making it suitable for all hair types and textures.
Why Should You Use This Product & Benefits:
Matrix Food For Soft Detangling Hydrating Conditioner offers a powerful solution for dry and brittle hair, providing deep hydration and nourishment. Its detangling properties reduce breakage and frizz, leaving hair soft, smooth, and revitalized. The vegan-friendly formula, enriched with avocado oil and hyaluronic acid, supports healthy-looking hair without compromising on ethical standards.
Recommended Complementary Products:
| Size |
300ml, 1L |
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